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HP Recommended
HP ENVY - 15-as105tu
Microsoft Windows 11

I have updated the windows 11 operating system but my device is still showing windows 10 operating system on the hp support official website please update my operating system thanks.

2 REPLIES 2
HP Recommended

Screenshot 2025-02-18 080404.pngmy windows 11 update provemy windows 11 update prove

HP Recommended

@zisan3 

 

Your machine has Intel Gen 7th processor therefore it is NOT compatible with Windows 11 in the first place. You need to ask Microsoft to address this because HP does NOT own Windows 11.

 

Regards.

BH
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