update

[rdculp]

how do i update my diagnostics after trying to run them but being diverted here instead?

[Max3Aj]

@rdculp, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
It sounds like you're having trouble running diagnostics on your HP Laptop PC 17-by4000. Here are some steps you can follow to update and run diagnostics successfully:

Download the Latest Drivers and Software:

• Visit the HP Support page for your laptop model.
• Select your operating system and version to find the appropriate drivers and software.
• Download and install any updates available.

Run HP PC Hardware Diagnostics:

• Use the HP PC Hardware Diagnostics tool to identify and solve hardware issues.
• You can access this tool from the HP Support Assistant or download it directly from the HP website.

Use HP Support Assistant:

• Install the HP Support Assistant if you haven't already. This tool can help you run diagnostics, update drivers, and troubleshoot issues.

Check for System Updates:

• Ensure your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update and check for updates.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support