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‎07-28-2017 09:04 AM

HP Recommended
Product: envy dv6
Operating System: Microsoft Windows 7 (64-bit)

Hi.

All the drivers install fine, but usb 3.0 is not installed correctly. Usb 3.0 ports do not work. Help, where to find the driver?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-28-2017 09:14 AM - edited ‎07-28-2017 09:14 AM

HP Recommended

Hi:

 

For any W7 drivers you need for your model, use the ones from the dv6t-7000 model series, except the BIOS and firmware files.

 

Here is the usb 3 driver (not on that model's support page for some reason).

 

This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60825.exe

 

View solution in original post

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3 REPLIES 3

‎07-28-2017 09:14 AM - edited ‎07-28-2017 09:14 AM

HP Recommended

Hi:

 

For any W7 drivers you need for your model, use the ones from the dv6t-7000 model series, except the BIOS and firmware files.

 

Here is the usb 3 driver (not on that model's support page for some reason).

 

This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60825.exe

 

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‎07-28-2017 08:51 PM

HP Recommended

thanks alot, cheer

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‎07-28-2017 09:47 PM

HP Recommended

You're very welcome.

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