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‎10-02-2018 06:52 PM - last edited on ‎10-02-2018 07:13 PM by Retired

HP Recommended
Product: [serial number removed]
Operating System: Microsoft Windows 7 (64-bit)

hi i recently downgraded from 10 to 7 on a laptop that came with 10 preinstalled. i cant seem to get my usbs to work.  Does anyone know where i can get some drivers? i have 2 usb2.0 and 1 usb 3.0. i have downloaded the usb controller that hp has under the tab for all of my drivers but that doesnt seem to work, restarted pc several times still nothing. anyone have anything im missing?

1 ACCEPTED SOLUTION

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‎10-02-2018 07:12 PM

HP Recommended

Hi:

 

If the driver from HP isn't working, use the one directly from Intel...download, unzip and run the setup application...

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

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3 REPLIES 3

‎10-02-2018 07:12 PM

HP Recommended

Hi:

 

If the driver from HP isn't working, use the one directly from Intel...download, unzip and run the setup application...

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

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‎10-02-2018 07:30 PM

HP Recommended

thank you so much that was it!!!

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‎10-02-2018 09:13 PM

HP Recommended

You're very welcome.

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