validity sensor (wbf) (pid=0018)

[Runie19]

I just installed win7, 32-bit and my biometric scanner isn't working (validity sensor not enrolled) is the feedback i always get. I have tried every means but still not working. Its Hp Pavilion dv6-6148 nr Entertainment PC. I need help to fix it. Please help me fix it

[Paul_Tikkanen · Accepted solution]

Hi:

Did you install the fingerprint sensor driver and security software?

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

File name: sp56169.exe

This package contains the HP SimplePass Identity Protection 2011 Software for the supported notebook models and operating systems. This software protects identity information and account access using the computer owner's fingerprint.

File name: sp61399.exe

[Runie19]

it wasn't a solution. It was just perfect. Its awesome...

THANK YOU VERY MUCH

[Paul_Tikkanen]

You're very welcome.

[JulianneNR]

Same issue... except that solution doesn't work for me. It actually tells me I have drivers that are a newer version than that installed. Same validity sensor in device manager. Installed that software already, but seems to be a newer ver. Won't let me install it anyway, just to see if it'll work.

[SuperJace]

Updated my laptop (HP Pavilion dv7 6050-ea) from Windows 7 (Win7) to Windows 10 (Win10) Home.

The fingerprint sensor continued to worked fine for a few weeks then stopped.  The Device status was:

  This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

  {Operation Failed}
  The requested operation was unsuccessful.

Installing the mentioned driver (sp56169.exe) fixed the problem.

The driver was updated from 4.3.205.0 (2011-05-18) to 4.3.216.0 (20111-08-23).

The udpated driver was not available via windows update at time of writing.

[Carlosjg8]

Hi, I updated my laptop from Windows 7 to WIndows 10, my Fingerprint reader stopped working, I've tried everything, Updated the BIOS, Installed and uninstalled a bunch of drivers, updated the SimplePass software to it's latest version, downloaded Driver Booster to check on any new driver that i couldnt find, even disarmed my laptop to check if that way it may work but nothing, The device status says that everything's ok and it's working properly but it isnt, can i have some help please?