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‎11-23-2022 10:46 AM

HP Recommended
Product: HP Beats Special Edition 15-p030nr Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

computer went blue screen, so had to repair, but lost Beats edition options & background and OS so downloaded windows 10 computer works but I want my beats special edition back, anyone help?

Category:
1 REPLY 1

‎11-23-2022 12:32 PM

HP Recommended

Hi:

 

The only way you will get all the features that you are requesting would be to order the W8.1 recovery media for your notebook and then upgrade back to W10.

 

Computer Surgeons - Windows 8.1 64bit Recovery Kit 778380-002 For HP Beats Special Edition Notebook ...

 

The Beats audio software should be installed by the Realtek HD audio driver on your notebook's support page.

 

Driver - HP Beats Special Edition 15-p030nr Notebook PC (ENERGY STAR) | HP® Customer Support

 

 

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