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‎06-07-2024 08:28 PM

HP Recommended
Operating System: Microsoft Windows 11

Bought computer May 2024 with two warranty as part of package. Web site shows one year and they refuse to honor the two year warranty state it expires May2025.Bought computer at Sams club which sold it with two year warranty and they stated that they would contact upper management they dont want to be labled with the poor customer service HP shows

Category:
1 REPLY 1

‎06-10-2024 02:48 PM

HP Recommended

Hi @jta13293,

 

Welcome to the HP Support Community

 

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

  

Please refer to this document: HP PCs, printers - Dispute a warranty status

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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