warranty date issue

[saimsk]

I have purchased this laptop on 14th Sep 2024, but the warranty date on support.hp.com shows the following:

Can anyone help me understand what the issue is? Have I been cheated?

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Laptop Details:

• Model: Victus Gaming Laptop 15-fa1227TX (A1QV2PA)
• Serial Number: [text omitted to protect user privacy]
• Product Code: A1QV2PA

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Warranty Information:

Coverage Type: Factory Warranty

• Service Type: Warranty Hardware Maintenance On-Site
• Status: Active
• Start Date: June 27, 2024
• End Date: August 25, 2025
• Time Remaining: 10 months, 26 days

Service Level:

• Standard Material Handling
• Standard Parts Logistics
• Next Cov Day Onsite Response
• Global Coverage
• NextAvail TechResource Onsite
• Coverage Window for Std Days
• No Usage Limitation
• NextAvail TechResource Remote
• Duration in Months

Deliverables:

• Hardware Problem Diagnosis
• Parts and Material Provided
• Onsite Support

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Coverage Type: Bundled Warranty

• Service Type: HWM Onsite
• Status: Active
• Start Date: August 01, 2024
• End Date: July 31, 2025
• Time Remaining: 10 months, 2 days

Service Level:

• Std office hrs std office days
• Standard Material Handling
• Next available tech resource
• Country Coverage: Not Applicable
• No Special Coverage
• No Limitation
• No Specified Repair Time
• Third Coverage Day
• No Specified Restoration Time

Deliverables:

• HW Problem Diagnosis
• Material Provided
• Onsite Support

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Coverage Type: Factory Warranty

• Service Type: HP Support for Initial Setup
• Status: Coverage expiring
• Start Date: June 27, 2024
• End Date: November 23, 2024
• Time Remaining: 1 month, 24 days

Service Level:

• Coverage Window Std Days
• Duration in Days
• 2 Hr Remote Response
• NextAvail TechResource Remote
• Unlimited Named Callers

Deliverables:

• Initial Setup Assistance

[A_Gayathri · Accepted solution]

Hi @saimsk,

Welcome to the HP Support Community

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

Please refer to this document: HP PCs, printers - Dispute a warranty status

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!