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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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05-14-2024 04:14 PM
I spilled some water onto my laptop i immediately soaked it up and put it upside down on a towel. the screen was still working for a bit but then suddenly went black, the led lights on the camera button and caps lock button are still on. when i plugged it into charge the led light to say it’s charging will not turn on. i’ve left it unplugged since and am leaving upside down for the time being.
any help will be greatly appreciated, thank you
05-15-2024 01:59 AM
To be safe, when the internals get wet, you need to power off the laptop and leave it powered off for two days minimum.
If you leave it powered on or power it on sooner than that, you risk shorting out something inside -- and if you do that, it is basically a dead machine.
I am a volunteer and I do not work for, nor represent, HP