web cam image blurred

[aman213]

camera focused blurry image please arrange to resolve this issue

[zoey7886]

@aman213, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Blurry Camera Image on HP 15.6 inch Laptop PC 15-d5000! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP 15.6 inch Laptop PC 15-d5000's camera is producing blurry images, here are some steps you can follow to resolve the issue:

Check Camera Lens:

• Ensure that the camera lens is clean. Gently wipe it with a soft, lint-free cloth.

Update Camera Driver:

• Open Device Manager (search for it in the Start menu).
• Expand the "Imaging devices" section.
• Right-click on your camera device and select "Update driver."
• Choose "Search automatically for updated driver software" to allow Windows to find the latest driver.

Adjust Camera Settings:

• Open the Camera app by searching for it in the Start menu.
• Check the settings within the app to ensure that resolution or focus options are set correctly.
• Some apps allow autofocus or manual focus adjustments, verify these settings.

HP Support Assistant:

• Use the HP Support Assistant to check for driver updates specific to your device:
  • Open HP Support Assistant from the Start menu.
  • Click on "Updates" and follow the instructions to install any available updates for your camera driver.

Reset the Camera App:

• Go to Settings > Apps > Apps & features.
• Scroll to find the Camera app and click on it.
• Select "Advanced options" and then click "Reset."

Check Software Conflicts:

• Ensure that no other applications that use the camera are open, as conflicts can affect the camera's performance.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,