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HP Recommended

Hi All!!

First time posting here, apologies if I'm asking the wrong group.. I have the Star Wars HP Serial [edited], which uses batter 800049-001.  I need a replacement battery, but HP parts says no replacement is yet available for this product??   What?  I tried calling, and was rudely transferred to an automated recording telling me to shop on HP parts.com.  Can anyone please provide guidance on a replacement battery for this unit?  I am trying to buy here on HP, but would also buy from a reputable store like Best buy...  any help is greatly appreciated!  Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@azarm65 

 

I believe all vendors inclding HP won't keep batteries from their part stores, they ship to retails shops to reduce storing cost. Please try

 

   https://www.amazon.com/Replacement-HP-800049-001-Laptop-Battery/dp/B01F6R3QB6

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@azarm65 

 

I believe all vendors inclding HP won't keep batteries from their part stores, they ship to retails shops to reduce storing cost. Please try

 

   https://www.amazon.com/Replacement-HP-800049-001-Laptop-Battery/dp/B01F6R3QB6

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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