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Locked

‎04-19-2023 01:34 AM

HP Recommended
Product: HP Notebook - 14-ck2018tu

please reply as soon as possible it is a being a barrier as my laptop shuts down without any warning at about 30% and after that I charge it again it starts from 0% where that 30% of energy vanishes off ? because energy is niether be created nor be destroys 

 

Category:
1 person had the same question
1 REPLY 1

‎04-24-2023 10:39 AM

HP Recommended

@Divyansh6367

 

Welcome to the HP support community.

 

I understand that you are getting battery issues, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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