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HP Recommended

what is the meaning of this memtest result which failed?

Failure-ID: OLPF60-A8WCH8-XD7U3F-409N03

product id is 8EY14EA#ABD

thanks

1 REPLY 1
HP Recommended

@qwref,

 

Welcome to our HP Community forum!

 

The failure ID means this:

 

NonSequitur777_0-1739080441494.png

 

One of your RAM sticks in your HP Laptop 15-db1012ng is apparently faulty and needs to be replaced. If you only got one RAM stick, replace.  If you got two RAM sticks, you could determine which one is defective by removing one RAM stick at the time, that will tell you which one is defective.

 

Kind Regards,

 

NonSequitur777


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