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‎04-14-2024 03:08 PM

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Product: Laptop Model 15-cs2073-cf
Operating System: Microsoft Windows 11

I think my pc was updated to Windows 11 and it is slow as molasses.  How do i see if it originally came with Win 10 and can i re-install to original specs to get it back?

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3 REPLIES 3

‎04-14-2024 03:17 PM

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@egdan 

 

Are you sure it is an HP 15-cs2073-cf machine ? I think it is an HP 15-cs2073cl machine. Its specs

 

                 https://support.hp.com/au-en/document/c06294077

 

It came with  Windows 10 Home 64 bit.

 

Regards.

BH
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‎04-14-2024 05:06 PM

HP Recommended

It came with Windows 10 Home 64-bit HP OEM version.

 

MS provides the ability to restore to the previous OS version if you have done the update very recently.  How long ago did you do the update?



I am a volunteer and I do not work for, nor represent, HP
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‎04-17-2024 04:45 PM

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Thank you Banhien.

You are correct it is a HP 15-cs2073cl  machine.

I have backed up the data and would like to restore it to the original status (fresh start with everything).

How do i get it back to that state?  

 

 

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