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‎11-10-2024 04:23 PM

HP Recommended

I need to return my laptop due to damage and they are telling me I need to save my product key but I don't know where to find this, can anyone help me please?

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‎11-10-2024 04:46 PM

HP Recommended

@jaim29,

 

Welcome to our HP Community forum!

 

I assume you mean finding your Windows product key.

 

Please see this YouTube instructional video that will show you where you could find this key.  As this video makes clear, your Microsoft Windows key is either a digital or a retail key, and it will explain in simple terms how to get either of them, depending on what you got.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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