why cant I find any help?

[Dana127]

I recently got a chromebook 11 G5. Since it is an older model it no longer has automatic updates. Is there any way I can do it manually? Any help will be greatly appreciated as I no nothing about computers.

[NonSequitur777]

@Dana127,

Welcome to our HP Community forum!

Great question -and you're not alone! The HP Chromebook 11 G5 is a reliable little machine, but since it's an older model, it no longer gets updates from Google. That can be frustrating, especially when things stop working right.

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The Good News:

You can give your Chromebook a fresh start using a free, official system from Google called ChromeOS Flex — it looks and works almost the same as the original, but it still gets updates!

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What You’ll Need:

• A USB stick (at least 8 GB)

• A second computer (like a Windows or Mac laptop) to prepare the USB

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What to Do:

1. Go to this page from Google:
   👉 Get Started with ChromeOS Flex

2. Follow the easy steps to:

   • Download and install a tool called the Chromebook Recovery Utility

   • Use it to put ChromeOS Flex on your USB stick

   • Plug the USB into your HP Chromebook 11 G5 and turn it on

3. You can try it out without changing anything — or install it fully when you’re ready.

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Why It’s a Great Option:

• Still gets updates from Google

• Looks and feels just like your old Chromebook

• Safe and secure for daily use

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If you’d like, I can walk you through each step — no tech skills needed! Just let me know. 😊

Kind Regards,

NonSequitur777

[Dana127]

Thank you so much! I will try that and let you know if I need it dumbed down anymore 🙂

[NonSequitur777]

@Dana127,

You're welcome -I'll be there for you!

Kind Regards,

NonSequitur777