• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY Notebook - 15t-k200 CTO (ENERGY STAR)
Microsoft Windows 10 (32-bit)

I have had this computer since 2015 and it was working all good until 2020 and has been sitting in basement for two years in a well protected case(it is same condition two years ago) . Of course everything else is fine but for some reason there is a problem with power and I don't know if it battery problem, motherboard problem, power port. But I know one thing the problem is on the computer it is not in the power adapter. So everything is fine but it wont turn on and I would like to know what the problem is 

1 REPLY 1
HP Recommended

Hello @ArunaNadipalli 

 

The battery may be deeply discharged. Remove the battery and start your notebook with the charger only to test it.

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655711806498.png

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.