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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- wifi and usb drivers

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04-19-2016 10:15 AM
Im working on an Pavilion Envy 15-p214dx for a friend and all the drivers ive found arent working on it. It says that it contains a Realtek Radio RTL8188EE. Can anyone link the correct driver for me please?
Solved! Go to Solution.
04-19-2016 11:59 AM
ill give this a shot tonight, its just annoying with all the other drivers failing as it doesnt recognize usb mass storage without the driver, so i have to keep writing them to DVD-Rs (it does recognize my logitech wireless mouse, oddly enough LoL)
also, i see you all over these forums, and (as an active member of XDA also) I truly appreciate folks like you and all the time and effort you put in!!
Ill report back if i need anything else! Thanks! Oh, speaking of usb, does that link provide those drivers also? Or would you need more specified model info for that?
04-19-2016 01:30 PM
You're very welcome.
I do not see two drivers you will need listed on the support page for that model--the usb3 driver and the Intel management engine interface driver.
So...to get the USB ports to work, download, unzip and run the setup.exe file from the link below.
See if this Intel Management Engine Interface driver works on your model.
This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.
ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69938.exe
If you run into any difficulty, please let me know, and I will see what I can do to help you further.