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HP Recommended
touchscreen laptop
Microsoft Windows XP

Wifi working throughout house on all devices except for HP laptop...error message says "wifi doesnt have a valid IP configuration"

1 REPLY 1
HP Recommended

@GeorgiaWiFi

 

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the "Wi-Fi doesn’t have a valid IP configuration" error.

 

Don't worry, I'm here to help! To better assist you - 

 

1) What's the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)

2) What's the operating system installed? 
3) Were there any hardware or software changes made? 

 

While you respond to that, let's try these steps -

 

Step 1 Network Troubleshooter -
1) In the search box, type and open "Troubleshooter".
2) Click on "Network and Internet".
3) Click on "Internet Connections". 

 

Step 2 Run Network commands -
1) In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
2) At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.

 

Step 3 Re-install the Network Adapter -
1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, select Network adapters > the network adapter name.
3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

 

Hope this helps!

 

Let me know how that goes.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

 

Have a great day ahead 🙂

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.