• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

5cd33138bw

wifi problem

1 REPLY 1
HP Recommended

There are two PCs that were made 10 years apart that have the same serial number you posted.

 

A HP Pavilion G4-1303AU, and a HP 15s-fq2673TU.

 

If you have the HP 15s-fq2673TU the only suggestion I can offer would be to update the RTL8822CE Wi-Fi driver to the latest version HP currently has for that model Wi-Fi adapter:  

 

Version 2024.10.231.0

 

sp171538.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.