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HP Recommended
HP Notebook - 17-y013cy

Hola  en en win update me dice que mi pc no es compatible con win 11. 

 

win up.jpg 

Cuando abrí la app comprobación de estado de pc , me dice que el procesador no es compatible, después todo lo demás esta bien . 

mi procesador es: AMD A12-9700P RADEON R7, 10 COMPUTE CORES 4C+6G 2.50 GHz

 

compro de pc.jpg

3 REPLIES 3
HP Recommended

Hi:

 

Notebooks with AMD processors need to have an AMD Ryzen series 3xxx processor or newer to meet the W11 hardware requirements.

 

If you are interested in installing W11 on your PC as is, watch this video:

 

How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)

 

Download the W23H2 ISO file and use that (3rd option).   

 

Download Windows 11 (microsoft.com)

 

24H2 hasn't been released to the public yet. and if you don't have a W11 PC, you can't get the 24H2 Beta version.

 

 

HP Recommended

consulta, es posible cambiar el procesador??? o no?

HP Recommended

Unfortunately, that would not be possible for two reasons:

 

1.  The processor is an integral part of the motherboard and is not removable/upgradable.

 

2.  No motherboards were offered in the model series that support W11 processors.

 

See chapter 3 of the service manual for the list of compatible motherboards.

 

HP Notebook PC (AMD)Models: HP 17-y000 – 17-y099 Maintenance and Service Guide

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