-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- window and keyboard keys problem

Create an account on the HP Community to personalize your profile and ask a question
05-28-2019 03:05 PM
Welcome to the HP Support Community!
I recommend you follow the below steps and check if it helps.
-
In Windows, search for keyboard, and then open Ease of Access keyboard settings or Change how your keyboard works.
-
Make sure the Filter Keys option is disabled.

The keys should be more responsive.
If pressing any of the function keys does nothing while the rest of the keys are working properly, you need to replace the function key driver.
-
Go to HP Customer Support - Software and Driver Downloads, identify your computer, and then look for keyboard drivers.
-
Click Driver-Keyboard, Mouse, and Input Devices, and then select the HP Wireless Button Driver or HP Hotkey Support driver, depending on your operating system and notebook model.

-
Download and install the driver.
The function keys should now work.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee