window hello

[Gaurav3110]

i could not set up window hello

[Dragon-Fur]

@Gaurav3110 

Welcome to the HP User Community.

Windows Hello is a Microsoft Product.

What you can do is dependent on your installed version of Windows (of course) and on the kind of hardware you have in your computer.

For example,

• Facial Recognition requires a high-grade IR type camera.  Not every computer has this camera type.
• Fingerprint security requires an installed fingerprint sensor.  This is generally an optional component - not all computers have fingerprint sensors.
• PIN setup is generally available in Windows and is considered a more secure alternative to using a password.

Windows Hello >> How-to, Information, and Troubleshooting

Learn about Windows Hello and set it up - Windows 10 / Windows 11

What you have...

Computer Hardware - Service Guide

Open

 HP EliteBook 755 G3 Notebook PC and HP EliteBook 745 G3 Notebook PC - Maintenance and Service Guide

There is no IR webcam / camera listed for this computer.  The IR camera is required for facial recognition.

IF your computer has a fingerprint reader, the sensor bar will be located as shown on Pages 13-14.

Note that you have to included the fingerprint reader with your purchase - it is an OPTION and is not included on all computers.

If your computer has a fingerprint reader, it will be listed in the Device Manager in section Biometrics

Example

Device Manager - Biometric Devices

1. Control Panel > icon view > Device Manager
2. (Tab) View  > Select “Devices by type” AND “Show hidden devices”
3. Open category Biometric devices
4. Look for and Right-Click on the fingerprint reader device > Properties
5. Tab Details
6. Beneath Property, “Device description”

If you cannot get past #3 and #4 - there is no fingerprint sensor installed.

Example of a fingerprint sensor listed in the Device Manager

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HP EliteBook 745 G3 Notebook PC Product Specifications

Audio/multimedia

Audio Audio by Bang & Olufsen HP Clear Sound Amp HP Noise Reduction Software Digital Microphones (Dual Array) 2 Premium Stereo Speakers Webcam Optional 720p webcam

Security

Pre-boot Authentication Security lock slot (Lock sold separately) Optional Fingerprint Reader (sold separately) TPM 1.2/2.02

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP EliteBook 745 G3 Notebook PC 

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