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‎07-31-2024 08:47 AM - last edited on ‎07-31-2024 03:36 PM by Retired

HP Recommended

product number 6F9U1PA#ACJ serial number [personal info removed]

 

1 REPLY 1

‎07-31-2024 08:58 AM

HP Recommended

If you are referring to the Windows 11 product key:

 

Install the free showkey plus app from the Microsoft Store and it will show you the Windows OEM product key and the version of Windows the key is good for.

 

ShowKeyPlus - Free download and install on Windows | Microsoft Store

 

It should also show an 'Installed key.'

 

If the installed key is different from the OEM key, change the installed key to the OEM key in the PC settings menu and see if you can activate Windows with the OEM key.

 

If you are referring to the actual Windows key on the keyboard, I won't be able to help you with that.

 

 

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