• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-ay009ne (ENERGY STAR)
Microsoft Windows 10 (64-bit)

window pc health check is showing it cannot support window 11 ,.. please fix this... But i have searched about supported processers and my processor can support it . all other requirements are fulfilled

 

 

1 REPLY 1
HP Recommended

Hi:

 

First of all, the PC health check app is a Microsoft tool.

 

It has nothing to do with HP.

 

Second, there is nothing to fix regarding the PC health check app, because your notebook's i5-6200U processor definitely does not meet the W11 processor hardware requirements established by Microsoft.

 

Here is the list of supported Intel processors.  You will not find any Intel 6th generation core processors on the list.

 

Windows processor requirements Windows 11 supported Intel processors | Microsoft Docs

 

If you want to install W11 on your notebook, you will have to use one of the several W11 hardware check bypass methods to upgrade to W11.

 

I found this method to be the easiest way to do that...

 

Windows 11 Upgrade Hack on Any Hardware | Dong Knows Tech

 

Before you try and upgrade to W11, I recommend that you make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future.  I used the free Macrium Reflect software to do that, under the Backup at Home section. 

 

Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.

 

Macrium Software | Reflect Free Edition

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.