Having trouble signing in? Try this!
Post new question
Posts: 1
Member Since: ‎03-21-2016
Message 1 of 3 (33,014 Views)

windows 10 error code 0xc0000185

Product Name: HP ENVY Sleekbook 4 core i5
Operating System: Microsoft Windows 10 (32-bit)

My computer was running slow, so I decided to restart it. It won't turn back on and is showing a blue screen saying that my PC needs to be repaired: error code 0xc0000185. I've searched every site and i can't find a solution. Please help!!

0 Kudos
Posts: 12,103
Member Since: ‎08-09-2015
Message 2 of 3 (33,000 Views)

Re: windows 10 error code 0xc0000185




Allow me to welcome you to the HP forums!

I read your post about your blue screen problem and wanted to help.


This code indicates that the boot loader files are damaged or missing, and can also mean that your hard drive is failing.


First, please follow the instructions in this post to confirm your hard drive is OK:  Testing a Hard Disk from the BIOS | HP® Customer Support


If the drive has failed, you will need to replace it and then order HP Recovery Media to restore your PC.


IF the drive has not failed, then you need to rebuild the boot loader files from Win10 installation media.


You can create the media from this link:  Installing Windows 10 using the media creation tool - Windows Help

Then, boot from the media you created, and do NOT install, instead, do a Startup Repair -- and do that three times.

This link is for Win8 bbut the process is the same for Win10: http://www.windowswally.com/how-to-fix-error-code-0xc0000185/

When done, your PC should boot OK.

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!

If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Posts: 1
Member Since: ‎10-25-2016
Message 3 of 3 (27,543 Views)

Re: windows 10 error code 0xc0000185

It’s true that facing errors while installing or upgrading to Windows 10 becomes quite irritating and annoying. But now such errors can be fixed easily with the help of below link:




Try this link and get rid of errors you get while installing or upgrading Windows 10. All the Best!!!


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation