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HP Recommended
hp notebook 14 am-066tu
Microsoft Windows 10 (64-bit)

please help me!!!!
i had windows 10 home single language installed on my laptop(Factory installed OS)

now every time i install another OS(windows 10 pro)  using pen drive it will install.

when don installing i check the OS version nothing changed back to the factory installed OS

i did everything tricks procedures found in internet but seems cant find the solution.

please i need your advice....

thank you guys i hope i can find answers to my issues..😃

 

hp 14-am006tu notebook

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No, the W10 SL key will always remain in the BIOS and cannot be replaced.

 

You use the W10 Pro product key you purchased to upgrade to W10 Pro like this...It is the only way it can be done.

 

  1. Select the Start  button, then select Settings  > Update & Security  > Activation .
  2. Select Change product key, and then enter the 25-character Windows 10 Pro product key.
  3. Select Next to start the upgrade to Windows 10 Pro.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You cannot clean install W10 Pro. 

 

You will always get W10 Home SL, because that is what the product key in the BIOS is good for.

 

Windows will always install using the product key in the BIOS.

 

Read the info at the link below for how to upgrade from W10 Home to W10 Pro...toward the bottom of the page.

 

https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro

 

 

 

 

HP Recommended

If i buy product key for windows 10 pro it will automatically replace in the bios?

HP Recommended

No, the W10 SL key will always remain in the BIOS and cannot be replaced.

 

You use the W10 Pro product key you purchased to upgrade to W10 Pro like this...It is the only way it can be done.

 

  1. Select the Start  button, then select Settings  > Update & Security  > Activation .
  2. Select Change product key, and then enter the 25-character Windows 10 Pro product key.
  3. Select Next to start the upgrade to Windows 10 Pro.
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