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Locked

‎12-06-2024 07:30 AM - edited ‎12-06-2024 07:39 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb1000 (7Y8M8AV)

open settingsopen settingsjust crashedjust crashedtrying to goto via sound settingtrying to goto via sound settingbut when i'm click personalize option....but when i'm click personalize option....it's crash again....it's crash again....🤔..why this is happened?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-09-2024 03:11 AM

HP Recommended

Hi @JakirJs,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

Could you elaborate on the exact issue?

Nal_NR-Moderator
I am an HP Employee

View solution in original post

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4 REPLIES 4

‎12-09-2024 03:11 AM

HP Recommended

Hi @JakirJs,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

Could you elaborate on the exact issue?

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎12-09-2024 10:16 AM

HP Recommended

how can i attached video clip?

 

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‎12-11-2024 08:46 AM

HP Recommended

Hi @JakirJs,

 

Sometimes videos may not display. However, help me with what is causing the issue.

Are you getting any errors?

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎12-13-2024 07:00 AM

HP Recommended

Hi @JakirJs,

 

As we did not hear from you. I will be closing this case now. If you need further assistance, feel free to reach out to us.

 

Elohi_NR

I am an HP Employee

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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