windows 11 requirements

[7Terry]

I was sold a new laptop in 2019 which was stated as being very good and the price reflected this.

What I want to know is how can HP sell this computer as  a new item with latest properties when Microsoft say that it does not meet windows 11 requirements. System is AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHz.

What makes it even worse is that we bought our grandson a cheaper version ( half the price) last September and he has been offered windows 11 and has installed it and its working OK.

Why hasn't HP talked to Microsoft about resolving this . This PC has all the power and settings that are required by windows 11 but the processor is not on the list.  Please HP sort this !

[Paul_Tikkanen · Accepted solution]

Hi:

I doubt HP is going to talk to Microsoft about this because they are in business to sell PC's.

If you want to ask them to do that on your behalf, you can contact the HP executive team at the link below.

Executive Team: CEO email | HP® Official Site

All of us with the Intel 7th gen core processors are in the same boat...missing the processor cutoff by one generation.

That didn't stop me from installing W11 on my Intel i7-7700 PC that just missed the cut, and it works just fine.

If you're interested, I can give you two easy ways to bypass the W11 hardware checks so you can perform an in-place upgrade to W11 on your PC, allowing you to keep your installed programs, files, and settings, and a way to easily go back to W10 after the default 'return to W10' period expires, in case W11 doesn't work properly on your particular PC.

[7Terry]

Many thanks for your reply to my post yes I agree it does look like HP wants to sell more pc s  judging by the number of complaints across the net on this subject. I will contact the Executive team using the link you kindly supplied. I will stay with  Windows 10  at the moment as I am concerned wont get all future updates if go to 11.

Thanks again for all your help.

[Paul_Tikkanen]

You're very welcome.

I have installed W11 on 11 unsupported PC's as of now, and so far, every  one of them work better on W11 than they did on W10.

They have also gotten every W11 Microsoft has rolled out thus far, as I check what the PC's get against what my one fully supported W11 PC gets.

So far, so good.

So, if you decide you want to give W11 a go, let me know.

[7Terry]

Will do if I decide to give 11 ago

Once again thanks for your advice

[Paul_Tikkanen]

Anytime.