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HP Recommended
HP Pavilion dv6-7172er
Microsoft Windows 7 (64-bit)

Good day.
I need an image of windows 7 home premium from the manufacturer (Language: Russian, The system width is x64).
With installed drivers from the manufacturer.
I do not have the opportunity to come to the service center. Moreover, the warranty has long expired.
Serial number and activation key can provide, if necessary.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK...

 

Here are the links to the drivers you need.

 

First install the Intel chipset installation utility and restart the PC,  Use the newer one directly from Intel.

 

The 2nd one down on the left side of the page is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

Next, install the Intel graphics driver and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56808.exe

 

Then install the nvidia graphics driver and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59787.exe

 

Audio:  Install and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe

 

Ethernet (wired network):

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56167.exe

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp57501-58000/sp57976.exe

 

USB 3:  Use the newer driver directly from Intel...download, unzip and run the setup application.

 

https://downloadcenter.intel.com/download/21129/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

 

Intel Management Engine Interface driver:

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56158.exe

 

PCI\VEN_10EC&DEV_5229

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56166.exe

 

USB\VID_138A&PID_0018

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56403.exe

 

Touchpad:

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56168.exe

 

ACPI\HPQ0004:

 

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57232.exe

 

Please let me know if there are any other drivers you need.

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

HP no longer sells recovery media for that model series.

 

See if this works for you...

 

Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.

This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.

 

https://www.heidoc.net/php/Windows-ISO-Downloader.exe

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.

Then you can install the drivers and available software from the PC's support page...

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/52...

HP Recommended

Thank you very much, but I have a clean image that was provided by Microsoft technical support.
I installed windows and driver problem.
I went through all the network drivers, because it is not clear what suits me.
When installing the chipset driver or the data storage driver there was a blue screen.
HP Support Assistant cannot download drivers for me or update ...

 

P.S.: Forgive me in advance for mistakes, because I do not know English

HP Recommended

You're very welcome.

 

Your English is a whole lot better than my Russian!

 

If all you need are drivers, I can help you with that.

 

Please post the hardware ID's for all of the devices that need drivers, and I will post the links to the drivers you need.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

 

Spoiler

PCI\VEN_8086&DEV_0166&SUBSYS_181B103C&REV_09
PCI\VEN_8086&DEV_0166&SUBSYS_181B103C
PCI\VEN_8086&DEV_0166&CC_030000
PCI\VEN_8086&DEV_0166&CC_0300

 

PCI\VEN_10DE&DEV_0DE9&SUBSYS_181B103C&REV_A1
PCI\VEN_10DE&DEV_0DE9&SUBSYS_181B103C
PCI\VEN_10DE&DEV_0DE9&CC_030000
PCI\VEN_10DE&DEV_0DE9&CC_0300

 

PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C&REV_07
PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

 

PCI\VEN_8086&DEV_1E3A&SUBSYS_1818103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_1818103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

 

PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

 

PCI\VEN_8086&DEV_1E22&SUBSYS_1818103C&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_1818103C
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

 

PCI\VEN_8086&DEV_1E31&SUBSYS_1818103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_1818103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03

 

USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

 

ACPI\HPQ0004
*HPQ0004

 

PCI\VEN_8086&DEV_0887&SUBSYS_40628086&REV_C4
PCI\VEN_8086&DEV_0887&SUBSYS_40628086
PCI\VEN_8086&DEV_0887&CC_028000
PCI\VEN_8086&DEV_0887&CC_0280

 

HP Recommended

OK...

 

Here are the links to the drivers you need.

 

First install the Intel chipset installation utility and restart the PC,  Use the newer one directly from Intel.

 

The 2nd one down on the left side of the page is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

Next, install the Intel graphics driver and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56808.exe

 

Then install the nvidia graphics driver and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59787.exe

 

Audio:  Install and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe

 

Ethernet (wired network):

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56167.exe

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp57501-58000/sp57976.exe

 

USB 3:  Use the newer driver directly from Intel...download, unzip and run the setup application.

 

https://downloadcenter.intel.com/download/21129/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

 

Intel Management Engine Interface driver:

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56158.exe

 

PCI\VEN_10EC&DEV_5229

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56166.exe

 

USB\VID_138A&PID_0018

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56403.exe

 

Touchpad:

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56168.exe

 

ACPI\HPQ0004:

 

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57232.exe

 

Please let me know if there are any other drivers you need.

HP Recommended

It seems everything is fine.
All drivers were installed successfully, there were no problems.

Thanks a lot! You helped me a lot.
I am very glad that there are such specialists.

 

Should I install HP Support Assistant?
And what other programs should be installed?

 

Thank you very much!

HP Recommended

You're very welcome.

 

You may want to install the HP support assistant software.  It has some nice utilities to run.

 

You can install the latest version at the link below.

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Here are optional software programs you can install...

 

CyberLink PowerDVD Software

 

This package provides the CyberLink PowerDVD Software for the supported notebook models and operating systems. The CyberLink PowerDVD Software enables users to view Blu-ray discs (BD) and DVDs and supports a wide variety of video and audio formats.

 

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63425.exe

 

Cyberlink YouCam Software (for the webcam)

 

This package contains the CyberLink YouCam Software for the supported notebook models and operating systems. CyberLink YouCam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video.

 

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63287.exe

 

Intel Wireless Display Software (if you want to project your notebook's screen to a smart TV wirelessly).

 

This package contains the Intel Wireless Display Software for supported notebook models that are running a supported operating system. The Intel Wireless Display Software enables users to display information and video on a remote monitor or TV that is equipped with a device that supports the Intel Wireless Display (WiDi) technology. This software only runs on systems that meet the prerequisites specified by Intel.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63552.exe

 

HP SimplePass Identity Protection Software (if you want to use your fingerprint to log into the PC)

 

This package contains the HP SimplePass Identity ProtectionSoftware for the supported notebook models running a supportedoperating system. This software protects identity information andaccount access using the computer owner's fingerprint.

 

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63224.exe

 

HP CoolSense Technology (automated PC temperature management).

 

HP CoolSense Technology is a feature in some HP notebook PCs that combines hardware, software, and mechanical design to dynamically manage the temperature of a notebook, and help keep you comfortable while using it. This feature is available on supported notebooks that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp60001-60500/sp60051.exe

 

HP Quick Launch Software (for the Fn Keys)

 

This package contains the HP Quick Launch Software, which enables special function keys on supported notebook models to be programmed. For example, the HP Quick Launch Software enables users to press the Fn+ESC keys to view system information. This software works with the supported operating systems.

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56929.exe

 

I forgot one driver to give you...the Intel bluetooth driver.  Windows installs a generic bluetooth driver, but if you use bluetooth, it won't work without the Intel bluetooth driver.

 

https://ftp.hp.com/pub/softpaq/sp61501-62000/sp61660.exe

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.