I am not an HP Employee. Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue. You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the
For laptops or desktop PCs, use the Fn+Esc keystroke while logged into Windows to locate the Product number (SKU)
Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable, or you can use a different utility for this purpose such as Rufus.
After W7 has completed installing you can install the drivers and available software from your PC's support page.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".