• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-13-2018 08:36 PM - last edited on ‎12-13-2018 08:55 PM by Retired

HP Recommended
Product: HP Notebook - 15-r120ne (ENERGY STAR)
Operating System: Microsoft Windows 7 (64-bit)

Hi Dear! 

 

im using  HP Notebook - 15-r120ne (ENERGY STAR). Serial# is [edit].

i have installed new windows 7 ultimate and i'm facing some drivers issue. can you please help me out to fix this issue.

 

thanks

Untitled.jpg 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2018 08:52 PM

HP Recommended

Hi:

 

You need these drivers for the devices needing drivers in your screenshot...

 

3D video controller:

 

This package provides the driver that enables the NVIDIA High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72727.exe

 

PCI Simple Comms Controller:

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65359.exe

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-13-2018 08:52 PM

HP Recommended

Hi:

 

You need these drivers for the devices needing drivers in your screenshot...

 

3D video controller:

 

This package provides the driver that enables the NVIDIA High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72727.exe

 

PCI Simple Comms Controller:

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65359.exe

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.