windows 8.1 stucks at every time at 48%

[HM_]

Hello,

My laptop details are below,

HP Pavilion 15-n203tx Notebook PC (Energy start) - 2014 model

OS : Windows 8.1 64 bit (don't know which version)

Product key : i dont have

Factory reset recovery Disks : 5 nos.

ISSUE:

I have install Ubuntu 14.04 by formating my windows 8.1 OS

now when i have start again installing windows 8.1 using factory reset (recovery ) DVDs, all three dvd goes well but when fourth disc insert, it stucks at 48% and after few minutes a message box pop up , "no drive connected"

i also make bootble usb by download windows 8.1 iso file from microsoft and try to install it, but as i don't know "Product key" i can't install it.

i have few questions regarding it,

1. can i get product key from my recovery dvd files or HP ?

2. can i get recovery disc from HP?

i hope i'll get my solution 🙂

Thanks

[Paul_Tikkanen · Accepted solution]

Hi:

The W8.1 product key is in the BIOS.

See if this works to reinstall W8.1...Your notebook came with W8.1 'standard.'

It might be single language but we would have no way of knowing that until you run the showkey plus utility I attached.

If it is single language, just download and install the W8.1 single language edition instead.

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit.

https://www.microsoft.com/en-us/software-download/windows8ISO

Only if you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'standard.'

334NH-RXG76-64THK-C7CKG-D3VPT

If you had to enter the generic key, manually change the generic product key to the W8.1 'standard' key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8.1 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/5401225/model/542...