windows cannot be installed to this disk this computer's hardware may not support booting

[RuNTTech]

I installed Windows 10 build 1709 on HP Pavilion Gaming Laptop 15-cx0058wm. SN# [Personal Information Removed], installation was successful, but I couldn't use the internet because of network drivers, I try all possible fix I could find online, I try downloading all driver I could find at hp support website nothing works till I install bios update at hp support, after the BIOS installation I got an error that say something about couldn't find the disk/drive/media on the device, I went back to bios and enable legacy mood, still the same error appears, I try to use the opportunity to re-install the windows again, and I got, “windows cannot be installed to this disk this computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's bios menu”  I try to look for help online, in each of the help people are talking about advance BIOS settings which seems to not appear on my bios settings. WHAT SHOULD I DO NOW.

[Paul_Tikkanen]

Hi:

I suggest that you return the BIOS settings to their defaults.

Then run the F2 hard drive diagnostics test and make sure the hard drive is OK.

If it is, the only suggestion I can offer would be to use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

Since you will have to use the tool on another PC to create the installation media, you will need to enter your PC's product number in the tool's search window to create the recovery media.

Your PC's product number is:  3VT93UA#ABA

[RuNTTech]

I don't want to lose my files, windows will install successfully if I convert the hard drive to GPT and install windows on UEFI mode, but converting will require me to clean the disk. Now I am looking for a way to no loss my files.