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‎08-22-2020 10:54 AM

HP Recommended
Product: hp 15q
Operating System: Microsoft Windows 10 (64-bit)

I  have recently migrated my os to  SSD  from HDD ,but while using laptop windows is frequently freezing 

1 REPLY 1

‎08-22-2020 11:24 AM

HP Recommended

Hi Kaushal

 

Try this options

 

GO run option (Windows key + r) then type  %TEMP% and select the all cache files then delete those files. Like that you have to clear %TEMP% , TEMP , PREFETCH  cache files.  (If you want just search on the web how to clear the cache files on windows 10).

 

Disable the automatic search option for windows 10.

 

run the sfc /scannow in command prompt for any missing windows installation files for windows 10.

 

Clear the old windows restore files in C drive

 

check the disk error with SSD software or windows troubleshooter.

 

check the virus for you pc.

 

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