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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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05-10-2020 08:36 AM - edited 05-10-2020 08:42 AM
hi
my original windows7 format . i have no recovery or backup. i have windows product key but i am tried to download from microsoft website. how can i download my original windows7.
05-10-2020 09:08 AM
Hi:
I think your notebook came with W7 Home Premium 64 bit.
You can download the 32 or 64 bit ISO file from the link below toward the bottom of the page.
Use the microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable, or you can use a different utility such as rufus, or your DVD burning software.
After W7 has completed installing, you can install the drivers and available software from your notebook's support page.
https://support.hp.com/us-en/drivers/selfservice/HP-G62-Notebook-PC-series/4247529/model/4327325
Since the ISO file is a retail file and the product key on your notebook's case is OEM, you may need to use the automated microsoft phone activation system to activate the installation.