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09-18-2024 08:43 AM - edited 09-18-2024 08:46 AM
This is covered nicely by Microsoft's Copilot. Enter Copilot in the Window's search bar, press the Enter Key and type in device error 0xc0000225 when Copilot asks what you want.
Check first to see if there is a hardware problem.
Have you run diagnostics?
Tap the ESC key after powering on. . Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.
HP releases newer UEFI diagnostics periodically. When you select F2 during boot you are requesting UEFI diagnostics. There is an updated diagnostics package Click Here Look for the phrase 'issues outside the OS', Expand the'+'symbol and click the DOWNLOAD button. |
If a component fails during the UEFI test then Click here to check warranty and Click here for world-wide contact info
Do not attempt any repairs if there's a hardware problem.
Thank you for using HP products and posting to the community.
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