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12-18-2019 04:33 PM
@LMCUJO To resolve this issue, follow the steps in the methods below starting with method 1, if that method does not resolve the issue continue to the next method.
Method 1: Check the permission of the file or folder
Note Make sure you are an Administrator or you are part of the Domain Admins group if you are in a domain.
Permissions are rules associated with files that determine if you can access the file and what you can do with it. To check the permission of the file or folder, follow these steps:
- Right-click the file or folder, and then select Properties.
- Select the Security tab.
- Under Group or User names, click your name to see the permissions you have. (The screen shot for this step is listed below).
- Select Edit, and then select to check the check boxes for the permissions that you need, and then select OK. (The screen shot for this step is listed below).
If the issue persists, check the file location
You might get this error if the shortcut or installation is attempting to access a location that is not currently available such as a networked or a removable drive. Check the path of the file that Windows cannot access and make sure that the location is accessible. (The screen shot for this step is listed below).
Recreate the shortcut to check for corruption
Unblock the file: In some cases the file may be blocked by Windows. Check the properties of the file, there may be a note saying This file came from another computer and might be blocked to help protect this computer To check for and unblock the file, follow these steps:
- Right-click the blocked file and then select Properties.
- In the General tab, select Unblock if the option is available.
And check to see if your antivirus software is blocking the file.
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