windows\system32\logfiles\Srt\SrtTrail.txt windows 10

[Jffddhjkkkkhfd]

I am getting the following error message on my sons laptop.

D:\windows\system32\logfiles\Srt\SrtTrail.txt windows 10

I have tried all the options available on the screen and I return to the same errror message.

i am reluctant to do a disk wipe as it seems that even that doesn’t help.

advice urgently sought , help ......

[IT_WinSec]

Hello @Jffddhjkkkkhfd 

Welcome to the HP Support Community.

Disk wipe (Windows reinstallation or Reset) should do the trick, 100%.

If you are not willing, you will need to boot Windows from recovery partition and attemtp these fixes:

- Please, shutdown the computer using the power button (pressed and hold for a few seconds until PC powers off)

- Power the computer back on.

As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap) before any logo appears. This should open a HP Startup Menu

- Choose F11 for System Recovery options.

The computer should boot from it's recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Every HP computer comes with recovery partition present to assist in tough moments.

Follow these steps >> https://answers.microsoft.com/en-us/windows/forum/windows_10-performance-winpc/dwindowssystem32logfi...

Let me know how it goes