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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- windows update dont work

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05-17-2025 03:57 AM
trying to update Windows 11, version 24H2 (reparationsversion) but get the fail 0x800704c7 and it just say try again and also 2025-04 Cumulative Update Preview for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for arm64 (KB5056579) 0x80070002.
I try troubleshooting but that dont work.
I try reset pc but it can not make the install eiter cloud or local.
Beside these issues it's working perfect
my cpu is a Snapdragon X elite
05-18-2025 03:36 PM
@CarstenSenior, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Thanks for the detailed info — and good job already trying troubleshooting steps. Based on what you've shared, try these steps:
Run SFC & DISM
Run these system health commands in Command Prompt (Admin):
sfc /scannow
Then:
DISM /Online /Cleanup-Image /RestoreHealth
These can fix corruption that blocks updates.
Check for Firmware Updates
Go to HP Support Assistant or HP Drivers Page and check for BIOS/firmware updates or driver packs optimized for Snapdragon X Elite.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee