windows update with need to clean storage

[MRBigelow]

I have cleared as much as I can but still it says I need to clean more to be able to reset back to factory

[Paul_Tikkanen]

Hi:

The only suggestion I can offer, would be to run the disk cleanup utility.

When you get to the disk cleanup window, click on the Cleanup system files button on the bottom left side of the window.

When the disk cleanup window reappears, check all of the boxes to clean up the maximum amount of unnecessary files.

If that still doesn't work, your only other option would be to clean install W10 by making bootable USB installation media using the Media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

When you get to the part of the installation that asks 'Where do you want to install Windows,' delete every partition on the hard drive, leaving just one partition of unallocated space.  Click Next, and W10 will install.

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

https://support.hp.com/gb-en/drivers/selfservice/hp-stream-14-ax000-laptop-pc/12499221

[MRBigelow]

How can I restart in safe mode.  It still is saying that I need more space to update or reset the system

[Paul_Tikkanen]

See if this link is of help to you.

https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

[MRBigelow]

OMG it is still telling me I need more space.  and the safe mode you can do reset

[MRBigelow]

I have another laptop that has windows 10 enterprise  that is 64, will that work