windows update wont install KB 5033375

[Wtpt]

The windows update KB 5033375 was not installing in the HP laptop stream.

Aside from that  I can't turn on the memory integrity in the core isolation.

May I request for some inputs?

[Raj_05]

Hi @Wtpt,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Certainly, I can provide some general troubleshooting steps that may help you address the issues you're facing with the Windows update KB 5033375 and enabling memory integrity in core isolation on your HP Stream 14 laptop. 

Windows Update KB 5033375 not installing:

Check Internet Connection: Ensure that your laptop has a stable and active internet connection. A poor or intermittent connection may prevent successful updates.

Retry Windows Update: Sometimes, updates may fail due to temporary issues. Retry installing the update through Windows Update. Go to Settings > Update & Security > Windows Update, and click on "Check for updates."

Manually Download and Install: You can manually download the KB 5033375 update from the Microsoft Update Catalog. Visit the catalog website, search for the update, download the appropriate version, and install it manually.

Clear Windows Update Cache: Corrupted Windows Update cache can cause installation issues. Open Command Prompt as an administrator and run the following commands:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Check Disk Space: Ensure that you have sufficient free disk space on your system drive. Lack of space can impede the update process.

Update Drivers: Ensure that your laptop's drivers, especially those related to system components, are up to date. Outdated drivers can sometimes interfere with updates.

 

Memory Integrity/Core Isolation:

Check Hardware Compatibility: Verify that your hardware supports the necessary virtualization features required for Memory Integrity. You may need to enable virtualization in the BIOS/UEFI settings.

Update BIOS/UEFI: Ensure that your laptop's BIOS/UEFI firmware is up to date. Manufacturers often release updates that address compatibility and performance issues.

Enable Virtualization in BIOS/UEFI: Enter your laptop's BIOS/UEFI settings during startup (usually by pressing a key like F2 or Del) and enable virtualization technology if it's not already enabled.

Check for Other Security Software: Some third-party security software may conflict with Memory Integrity. Temporarily disable or uninstall security software to check if it's causing the issue.

Windows Security Settings: Open Windows Security, go to Device Security > Core Isolation, and ensure that Memory Integrity is turned on. If it's not, try turning it on and restart your computer.

Windows 10 Version: Ensure that your Windows 10 version is compatible with Memory Integrity. Some older versions may not fully support this feature.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support