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Solved!

wireless module fault

HP Recommended
hp pavilon g6 notebook
Microsoft Windows 10 (64-bit)
I received a message saying"wireless module can not be found " and since then i am unable to use my wireless....pls what should i do?
1 REPLY 1
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HP Recommended

Hi @AB1991,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are getting wireless module cannot be found on your HP notebook. Don't worry as I have a few suggestions which should help you resolve this issue.

 

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any software or hardware changes on the PC before the issue started?

When was the last time it worked?

Have you performed any troubleshooting steps before posting this on HP Forums?

Is the   wireless  adapter seen in Device Manager?

 

Right click the Windows button (lower left corner) and choose Device Manager.

Click no network to expand the list.

 

If the card is not listed and you are not in warranty you could try reseating the card.

 

I would suggest the next step would be to update the Bios, Chipset drivers and Wireless card drivers on your PC from our HP support website, using this link.

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

 

Jeet_Singh
I am an HP Employee

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