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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-19-2019 07:08 AM
HP Recommended
OK, so if it is looking for a storage controller driver, I have zipped up and attached the W7 64 bit storage controller drivers you need below.
Unzip the file to its folder and copy just the file contents in the folder to a USB flash drive.
With the flash drive and the W7 installation media in the PC, boot from the installation media.
When you are asked to install a driver, at this screen shot below, select the Load Driver option at the bottom left side of the picture.
If you check the box when the drivers show up on the screen, it should only include the compatible driver.
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