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Blacking
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Message 1 of 2
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ı cant log in omen command center

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hp omen an003nt
Microsoft Windows 10 (32-bit)

today ı install latest omen command center from windows store but ı can t log in to my account beccause of that ı cant use the software ı try to reinstall but it doesnt work 

Ekran Görüntüsü (109).png

Ekran Görüntüsü (110).png

  

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Blacking It seems like the software is compatible with the device as per the link mentioned here, if it isn't working in your current user account there could be a conflicting software installed, I suggest you try creating a new user account to check if that helps, after trying the below steps:

 

Click here to download the latest OMEN Command Center to resolve this issue.

If the issue persists, Click here to find and install the Bios and chip-set driver updates,

 

If the issue persists, is recover the original application from the recovery manager: Click here for instructions to retain the original Omen controller.

The only other thing to do is to uninstall the software and install a fresh copy from the Microsoft store: click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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