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09-18-2021 12:12 PM - last edited on 09-21-2021 08:30 AM by JessikaV
Добрый день!Не работает отпечаток пальца на windows 10, хотя точно на таком же компьютере установил и все работает!подскажите пожалуйста что не так
09-18-2021 01:50 PM
Hey @DanilaShef 🙂
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09-18-2021 09:43 PM
@DanilaShef -- Microsoft Edge can translate a block of highlighted text into English, e.g.,
Fingerprint does not work on windows 10,
although exactly on the same computer installed and everything works!
please tell me what is wrong
When did it work?
Did you reinstall Windows, and then did it stop working?
Did you "enroll" your fingerprint into Windows?
09-18-2021 11:52 PM
Good afternoon!The fingerprint does not work on windows 10, although it is installed on exactly the same computer and everything works!please tell me what is wrong.writes I can't find a fingerprint scanner compatible with the Windows Hello function
09-20-2021 12:14 AM
It seems relatively old (shipped with Windows Vista or Windows 7 or Windows XP).
It is possible that HP has not created any device-driver for it that works with Windows 10.
I cannot find any description of which motherboard it uses.
But, see: HP PartSurfer
for a large list of model-numbers that are "Probook 6460b". Which one is yours?
Have you run the "HP Support Assistant" ? It should identify the hardware, and might download a device-driver.
Were you previously using Windows 7 or Windows 8 ?
I wonder if the device-drivers that previously worked will work with Windows 10 ???