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- 0x0000007a (KERNEL DATA INPAGE ERROR)

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01-15-2017 06:12 AM
I use the laptop and then
It freezes randomly out of nowhere
Please help fast
It just started doing it today.
Solved! Go to Solution.
Accepted Solutions
01-16-2017 08:30 AM
Hi @Helpme5654
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you are getting stop errors and the system is freezing.
I’d love to help!
The primary causes of this error are virus/malware, drivers, memory, and disk corruption. And there can even be combinations of those so a thorough check of all is required. Added possible causes are hardware errors such as damaged motherboard or other hardware.
Start the disk scanner Run Chkdsk /f /r on the system partition. You must restart the computer before the disk scan begins. If you cannot start the computer because of the error, use the Recovery Console and runChkdsk /r.
Also, follow the steps in the below document to make sure that all the hardware components on the computer are working fine.
Let me know how it goes and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee
01-16-2017 08:30 AM
Hi @Helpme5654
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you are getting stop errors and the system is freezing.
I’d love to help!
The primary causes of this error are virus/malware, drivers, memory, and disk corruption. And there can even be combinations of those so a thorough check of all is required. Added possible causes are hardware errors such as damaged motherboard or other hardware.
Start the disk scanner Run Chkdsk /f /r on the system partition. You must restart the computer before the disk scan begins. If you cannot start the computer because of the error, use the Recovery Console and runChkdsk /r.
Also, follow the steps in the below document to make sure that all the hardware components on the computer are working fine.
Let me know how it goes and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee
03-06-2018 12:12 PM
The KERNEL_DATA_INPAGE_ERROR Blue Screen of Death occurs whenever Windows has trouble reading something kept in the memory properly.
if you recently install software or update you may try to uninstall it following this steps below.
https://www.errorsolutions.tech/error/kernel-data-inpage-error/
Solution 3. Uninstall corrupt driver in safe mode
if still not solve your issue if you created a restore point, perform system restore.