• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop PC 14-d2000 (2D126AV)
Microsoft Windows 11

Tried lot many methods to detect the camera but its not seen in device manager. Even unable to download a specific camera driver for the laptop.

1 REPLY 1
HP Recommended

Hi @hithes_008 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thanks for laying it out so clearly — that error code 0xA00F4244 is a classic sign that Windows isn’t detecting any camera hardware at all. Since it’s not even showing up in Device Manager, we’re likely dealing with one of these issues: a disabled camera, missing driver, or a hardware-level issue. 

 

Let’s walk through a deeper fix:

1. Check for a Physical Camera Kill Switch or Shortcut

  • Some HP laptops have a privacy shutter or kill switch (usually near the camera or on the keyboard).
  • Try pressing Fn + F6, Fn + F10, or look for a key with a camera icon.
  • If there’s a physical switch, make sure it’s toggled on.

 

2. Run a Hard Reset

  • Shut down your laptop.
  • Disconnect all peripherals and power.
  • Press and hold the power button for 15 seconds.
  • Reconnect and boot up — this forces Windows to re-detect hardware.

 

3. Enable Hidden Devices in Device Manager

  • Open Device Manager.
  • Click View > Show hidden devices.
  • Expand Imaging Devices, Cameras, or Sound, video and game controllers.
  • If you see a greyed-out camera, right-click and choose Enable.

 

4. Install All Windows Updates (Including Optional)

  • Go to Settings > Windows Update.
  • Click Check for updates and install everything.
  • Then go to Advanced Options > Optional Updates and install any driver updates listed there.

 

5. Try Installing the Generic USB Video Device Driver

If the camera is detected but has no driver:

  • In Device Manager, right-click the camera (if visible) > Update driver.
  • Choose Browse my computer > Let me pick from a list.
  • Select USB Video Device and click Next.

 

6. Use HP Support Assistant

  • Download and run HP Support Assistant.
  • It can auto-detect missing drivers and install the correct camera software.

 

7. Check BIOS Settings

  • Restart and enter BIOS (usually by pressing Esc or F10 during boot).
  • Look for Integrated Camera or Webcam settings and ensure it’s enabled.

 

If none of these steps reveal the camera, it’s possible the internal webcam is disconnected or faulty. You could:

  • Try an external USB webcam as a temporary workaround.
  • Or I can help you locate the nearest HP service center for a hardware check.

 

Let me know how far you get — I’ll stick with you till we crack it.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.