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‎06-23-2024 03:16 PM - edited ‎06-23-2024 03:17 PM

HP Recommended
Product: HP Pavilion Aero 13 Laptop PC 13-be1000 (502Q7AV)

Hello, recently out of nowhere my touchpad has stopped working and the driver for it continues to give me errors (12C HID DEVICE). I have already tries disabling and enableing, uninstalling and installing, reset computer, reinstall windows, and updating windows. I have already done most solutions i have found on this website and none have worked. in the device manager page it shows the error sign which is a orange triangle, and it tells me "

This device cannot start. (Code 10)

A request for the HID descriptor failed." please please help, i am extremely frustrated, i forgot to mention i am running windows 11 23H2 (64 bit)

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