14-dq2053cl will not charge through usb-c

[JG626]

14-DQ2053CL will not charge via USB-C, though charger and cable meet specifications (65w, PD) and charges other fast charge devices "super fast".

Normal charge through regular charge port.

[Paul_Tikkanen · Accepted solution]

The product specs for your notebook indicate USB-C data transfer but doesn't mention anything about charging capability.

HP Laptop 14-dq2053cl Product Specifications | HP® Support

The maintenance and service guide on your notebook model series' support page is for the older model series, but does indicate the USB-C port is for data transfer only (chapter 1, top of page 3.

HP Laptop PC 14-dq2000 - Setup and User Guides | HP® Support

(1) USB 3.1 Gen 1 Type-C port (supports data transfer)

[JG626]

 Thanks for your input. I had read somewhere that it does support usb-c charging ( requiring at least 45w PD charger), and user guide does not indicate that it does not (unless I missed something).  At this point, I will assume that it does not support  usb-c charging.

With increasing inquiry by users and increasing use of usb-c charging in laptops generally, it seems HP could simply spell it out for us somewhere clearly in support pages.  Frustration in customers/users looking for specific answers to common questions is not likely something HP intentionally wants to create.

[Paul_Tikkanen]

You're very welcome.

Chapter 2, page top of page 4 of the user guide indicates this about the USB-C port:

Connects a USB device, provides data transfer, and (for select products) charges small devices (such as a smartphone) when
the computer is on or in Sleep mode.

User Guide (hp.com)